Booking terms
Terms
TODO(owner): these terms have not been written.
The headings below are a structure to take to a solicitor. Nothing on this page is legal advice, and no wording has been drafted — inventing booking terms would be worse than having none, because a bride would reasonably rely on them. This page is set to noindex until it is real.
1.Booking and deposit
TODO(owner): What secures a date, how much, and whether the deposit is refundable. The pricing page currently states a 20% deposit — the terms must agree with it.
2.Payment schedule
TODO(owner): When the balance falls due, accepted payment methods, and what happens if a payment is late.
3.Previews and trials
TODO(owner): Whether a preview is required, how far ahead it happens, and what a rescheduled preview costs.
4.Changes to your booking
TODO(owner): Adding or removing people from the party, changing the start time, and any cut-off after which changes cannot be accommodated.
5.Cancellation by you
TODO(owner): Notice periods and what is payable at each. This is the section most likely to be tested, and the one to take advice on first.
6.Cancellation by me
TODO(owner): Illness, accident or emergency: what you do, whether a replacement artist is arranged, and what is refunded.
7.Travel, parking and access
TODO(owner): Mileage, parking and congestion charges, and what is needed on the morning — a table, a mirror, a plug socket, natural light.
8.Timings on the day
TODO(owner): Arrival, how long each service takes, and what happens if the morning runs late for reasons outside your control or mine.
9.Skin, allergies and patch tests
TODO(owner): Products used, patch-testing for lash adhesive, and the duty to disclose allergies or skin conditions in advance.
10.Photography and social media
TODO(owner): Whether images from the day may be used in the portfolio, and how consent is asked for and withdrawn. Must agree with the privacy notice.
11.Liability
TODO(owner): Limits of liability and insurance held. Do not draft this without advice.
12.Governing law
TODO(owner): England and Wales, presumably — confirm.
Once written, this page should state the date it last changed and which version applies to a booking already taken.